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In the “simplicity” category we would like to know how simple it is for you to travel with SBB.

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04. Sep 2018 at 08:10
Die App und auch Informationen an Bahnhöfen sind einfach verständlich und es lassen sich meistens Strecken ohne lange Wartezeiten finden.

Auch wird schnell über Verspätungen und Ausfälle informiert.
12. Sep 2016 at 09:48
There should be more places to sit at the train stations (e.g. benches) while waiting for the train. Some people (e.g. the elderly, people with injuries or varicose veins, exhausted travelers etc) can not stand for prolonged time... The number of seats at the train stations is very low in comparison with the passengers. This should definitely change!
27. Jan 2017 at 20:43
The booking and payment of tickets on line from the UK was simple and secure with easy to print confirmation and tickets that were scanned by the train crew shortly after commencement of the journey.