On the move with the SBB Service Scouts 2016.

SBB Satisfaction
Service Scout 2016

Over the course of a year, the SBB Service Scouts provide feedback about SBB’s performance by considering aspects of customer satisfaction, researching articles on a variety of freely chosen topics and preparing a report on their findings. You can read the articles here and on social media using the hashtag #sbbservicescout. SBB Service Scouts receive a 1-year GA travelcard plus CHF 345 to cover their expenses where proof of purchase is provided.