Give your opinion.

What do you think?
 

Survey

In order to improve your satisfaction, we are conducting a survey. Tell us here how satisfied you were with SBB in the last 24 hours and evaluate us on the following important points: feeling understood, receiving attention, safety, punctuality, simplicity, performance and price.

Here’s how our customers rated us today.

  • Overall satisfaction
  • Understanding
  • Attentiveness
  • Safety
  • Cleanliness
  • Punctuality
  • Simplicity
  • Performance
  • Price

We were rated 183 times in the last 24 hours.

Survey
Understanding
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In the “understanding” category we would like to find out whether your requirements are understood by SBB.

Did we understand your travel needs today? Rate us now and tell us what you think.
You can compare your rating to the average rating over the last 24 hours here.
Rating
Thank you for your opinion.

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Survey
Attentiveness
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In the “attentiveness” category we would like to find out whether SBB staff are attentive to you.

Did you find our staff helpful today? Rate us now and tell us what you think.
You can compare your rating to the average rating over the last 24 hours here.
Rating
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Survey
Safety
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×

In the “safety” category we would like to find out how safe you feel with SBB.

Did you feel safe on our trains and at our stations today? Rate us now and tell us what you think.
You can compare your rating to the average rating over the last 24 hours here.
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Survey
Cleanliness
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The “cleanliness” category is about the cleanliness of SBB trains and stations.

Were our trains and stations clean and welcoming on your journey today? Rate us now and tell us what you think.
You can compare your rating to the average rating over the last 24 hours here.
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Survey
Punctuality
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×

The “punctuality” category is all about on-schedule SBB  departure and arrival times.

Did you reach your destination on time with our trains today? Rate us now and tell us what you think.
You can compare your rating to the average rating over the last 24 hours here.
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Survey
Simplicity
i
×

In the “simplicity” category we would like to know how simple it is for you to travel with SBB.

Was your journey with us straightforward today? Rate us now and tell us what you think.
You can compare your rating to the average rating over the last 24 hours here.
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Survey
Performance
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In the “performance” category we would like to find out whether you had enough space during your journey with SBB.

Were you happy with the number of available seats on our trains today? Rate us now and tell us what you think.
You can compare your rating to the average rating over the last 24 hours here.
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Survey
Price
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In the “price” category we would like to find out whether you are satisfied with the value for money from SBB.

Were you happy with the value for money on offer today? Rate us now and tell us what you think.
You can compare your rating to the average rating over the last 24 hours here.
Rating
Thank you for your opinion.

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