Even better together.


Even better together.

We want you to feel at home when you’re on the move. Every day we come one step closer to reaching this goal thanks to your criticism, remarks, tips, praise and creativity. On these pages we will show you what measures we have derived from your valuable feedback and what projects we intend to implement to further improve our service.

You benefit from these improvements directly.

SBB plans for you far in advance and we have always done this. See for yourself what has changed since 2000 and what we have planned for you up to 2025. Simply enter your route and find out where you can look forward to more and faster connections, new or upgraded trains, better catering or modern stations.

Here’s how our customers rated us today.

  • Overall satisfaction
  • Understanding
  • Attentiveness
  • Safety
  • Cleanliness
  • Punctuality
  • Simplicity
  • Performance
  • Price

We were rated 64 times in the last 24 hours.