Independence is a key issue for travellers with reduced mobility. The introduction of new trains with autonomous ramps will not only improve access to the SBB network for wheelchair users. Step-free access to trains is also helpful for senior citizens and parents with prams. The latest generation of trains offers relevant travel information in both visual and acoustic form an important aid to independence for travellers with visual or hearing impairments.
Markings on the ground and the railings will allow visually impaired passengers to find the right platform easily. Of course, our ticket machines, hotline and website will be made fully accessible over the course of 2017, so that they can be used freely by anyone.